Managers sat quietly, fidgeting with their devices and avoiding eye contact. After what seemed like an eternity—probably fifteen or twenty seconds—Albertson spoke up, “I’m your Huckleberry!”
All eyes turned to Albertson. “What did you say?” asked the president.
“I’d like to lead the division,” replied Albertson. “I think we need to replace a couple of people, reduce the number of brands, and improve relationships with our dealers. Give me six months. Then we can reevaluate.”
When you observe a troubled department, consider volunteering to lead the group. But first, make sure you are empowered to replace personnel and improve customer service. If you do these two things, you have a chance of improving performance. Higher management will see great value in you. That’s how legends are made.
Of course, there is a chance you will fail; but if management has already labeled the department “terminal,” you will not likely be stigmatized.
The phrase, “I’ll be you huckleberry,” apparently appeared among the Knights of King Arthur and more recently as a movie line from Doc Holiday to Wyatt Earp. Translation, “I’m the person for the job.”