Do You Promote on Merit?


“I think we should promote Ethan,” a manager said.  “He has been here the longest and he gets along with everyone.”

“What about Angela?” asked another manager.

“She does good work but she is not certified.”

“What do you mean?”

“After training, she chose not to take the exam.  She only has a junior college degree and she has been with us for just two years.”

When evaluating persons for promotion, discussions often center around a mishmash of issues such as:  length of service, college degrees, licenses, certifications and even popularity among co-workers.

The major criteria for promotion, I believe, should evolve from the answers to two questions. What skills does the position require?   Which candidate best demonstrates these skills?

We have all known highly-certified and advance-degreed individuals who still did not possess the skills for performance excellence.  And there are countless examples of individuals with few, or no degrees, who are extremely talented and skilled.  Remember, Bill Gates, Steve Jobs, Michael Dell and Mark Zuckerberg are college drop outs.

I understand there may be social and media pressure to promote on factors other than merit.  I also understand that the most successful organizations, just like sports teams, strive to put their best players on the field.

 

 

 

 

 

Use Rational Persuasion to Increase Your Influence


Part 2 of 5 on Increasing Influence

To complete his compliance reports, Gael needed data from Rochelle, an employee in another department.  Although Rochelle was very conscientious, Gael knew that she was immersed in a high-priority project for her boss.

“Rochelle, I will need data from you on Compliance Form 1049 by the tenth of the month.”

“Gael, I’m very busy right now.  Can I get it to you later?”

“I’ll need it by the tenth so that I can get all reports compiled and submitted by the twelfth.”

“Can someone else get what you need?”

“Not really.  The information is very sensitive and you are the gatekeeper.  As you may be aware, last year’s mishaps put us on probation.  Your data will ensure that we meet all of the auditors’ standards.   Compliance will allow us to continue providing our great service to the community without interruption.”

Gael’s communication to Rochelle illustrates an attempt to get another party to do something based on rational persuasion (sometimes called merit-based).  Rational persuasion connects the dots by explaining how a request serves departmental objectives, contributes to the company mission, and provides benefit to the community.

In everyday language, rational persuasion attempts meet the common-sense standard, “Explain what you need and why.”