“Are there times when your team disagrees?” I asked.
“Oh sure. But we talk it out. Sometimes, when there are strong opinions, we may postpone a decision until we have more information.”
When I talked to team members, I got a different perception. One said, “Our administrator does not like to make decisions. We discuss and discuss. Sometimes we put important decisions off too long.”
Another said, “Eventually, we grow weary of discussing and agree to things we may not even support.”
I think many leaders, under the guise of participative leadership, allow discussions to continue to a numbing point. Fatigue sets in and members accept a compromised, water-down decision just to get rid of it. In addition to a weakened decision, members show little passion for executing.
It is important, I believe, for leaders to get input from their team members when making complex decisions. However, decision making is a key responsibility of leadership. Effective leaders collect data, offer suggestions, seek input and then make clear and unequivocal decisions.