Reginald, an employee with excellent work skills, sometimes produced excellent work– sometimes not. Last week, Reginald disappointed his team with a sloppy analysis on a critical issue. When questioned, Reginald became defensive, blamed others and stated, “I don’t think this is important anyway.”
Ascham said, “When I arrived at work, Reginald was on my mind; but I decided to respond to a couple of emails. It took longer than I intended. Then I got a call from the vice-president asking for a status update.”
Mid-day approached and Ascham had still not contacted Reginald. “I intended to stop by after lunch but decided to go back to my office and update a couple of proposals,” Ascham said.
Just prior to leaving work, Ascham finally stopped by and had the awkward conversation with Reginald. “If I had taken care of this first,” Ascham said, “I would not have worried about it all day.”
Mark Twain said that if the first thing you do each day is to eat a live frog, you can go through the day knowing that this is probably the worst thing that will happen to you.