It’s the opening game of the season. The receiver for the home team takes the kickoff in the end zone and fearlessly charges up field.
The standing crowd claps and cheers as the under-sized scat-back flattens three defenders on his way to the fifteen-yard line. Spectators continue to roar.
Why? The youngster made a bad decision that cost the team five yards. If the receiver had downed the ball in the end zone, his team would have begun play on the twenty-yard line.
The crowd cheered because the youngster gave a heck of an effort, even though the result was less than desired. Fans and coaches know that fan approval motivates the team to continue striving during broken plays, fumbles and interceptions.
During the game, players (and coaches) make many mistakes; but fans seldom boo their home team. (By contrast, referees make very few mistakes and fans frequently yell bad words at the refs.)
Some days stuff happens. When stress and blood pressure rises, it is tempting for leaders to show their displeasure (“boo”) to employees. But this may be just the time that a loud cheer for “effort” is more beneficial.