Executing current processes—most leaders do well; making things better—not so much.
A new manager said, “I’ve offered a suggestion here and there. Usually, I get the response, ‘We’ve already tried that.’ Eventually, I quit trying.”
Horses in the wild, like humans in organizations, exist in groups and both establish rules for membership. Among horse herds and human groups, the more experienced, smarter, and established members are reluctant to allow lessors to modify the current order.
Occasionally, however, a young ambitious colt will persistently challenge herd order and achieve greater influence.
I recall a CEO of a food franchise saying, “One of our new managers wanted to add a salad bar in his restaurant. I said ‘Our customers won’t pay for salads.’ The new manager kept pestering me but I wouldn’t relent.”
Eventually, the store manager, acting like an ambitious and persistent young colt, took a risk and installed a salad bar. Customers flocked to the salad bar—eventually the CEO required all stores to have salad bars.
The take-a-way for young leaders is, “Don’t underestimate the power of persistence!”